Part Time Customer Service Representative


Join Dream Toy Garage, LLC as a Part Time Customer Service Representative. Dream Toy Garage, LLC is a family-owned luxury & exotic vehicle rental business located in Franklin, TN. The company was started in 2018 and has been growing ever since. By focusing our passion for amazing vehicles and upholding our commitment to achieve excellence, we deliver an unsurpassed experience. We understand that success depends on creating value and enthusiasm for our employees and customers!

This position has onsite and at-home responsibilities. For on-site, the team member will meet clients for vehicle pick up and return. All clients are processed through reservations, so the on-site schedule will be known at least (24) hours in advance. All other activities can be performed in the comfort of your home.

Qualifications


  • Must be 21 years of age
  • High School Diploma or G.E.D. required
  • Must have a valid driver’s license with no more than 2 moving violations within the last 3 years
  • No drug or alcohol related convictions on your driving record in the last 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Must be able to understand, read, write, and speak English
  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
  • Must be willing to accept the start salary of $20.00 an hour
  • Must be available (10) hours per week during the following hours:
    10am to 6pm Monday to Friday

Responsibilities


  • Meet and greet customers in a professional, friendly, and timely manner
  • Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
  • Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
  • Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
  • Place outgoing calls for callback management, and miscellaneous calls as assigned
  • Assist to assess condition of rental upon return
  • Notify Management of any known customer problems
  • Notify Management of any known vehicle problems and any required vehicle maintenance
  • Perform data entry for email marketing and social media activities
  • Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

Apply Today


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Tina S.
Tina S.
23:59 12 Jun 21
This was an amazing experience! Rented the Porsche for my husband’s memorial service. Gorgeous car! Cornell was great to work with, great service, easy and super friendly. Highly recommended!!
Russell H.
Russell H.
23:33 09 Jun 21
Repeat customer in the Carrera and loved it as much as the 1st time. Cornell provides great customer service and makes the experience better than just getting to drive exotic cars. Looking forward to taking the R8 for a spin next.
david D.
david D.
01:59 06 Jun 21
I met Cornell the owner at Cars and Coffee a few months back. I just found out he had an audi r8 which is my dream car. I booked a ride for today. It was amazing. The audi r8 was incredible. Cornell is super nice and makes sure you got everything you need as well as know how to use everything. I will absolutely be renting from DTG again. I would even rent the audi again. I really recommend you booking a car from this company.Dave
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